See how long a solar provider has been in the industry isn’t the only sign of a good provider, but it helps. Look for how many references they are willing to give and how many systems they’ve installed. Listen to what they say and if it measures up.
Customer ratings sometimes don’t tell the whole story, especially if the review is only about the initial phone call. Look for reviews and testimonials which good insights into overall customer experience, level of service, and response time.
Look for certifications, sub-contracted work, licensed contractors, and photos of completed jobs. Look at the details in the photos of the jobs they show you. Do you see conduit all over the roof?
A good solar provider will be transparent. Make sure they list out all your estimated costs with projected savings, system installation, and maintenance costs, as well as product warranties to help protect your investment.
What panels and inverters do they offer. Solar design done right is not a one size fits all type of design. There are 100’s of panels to choose from and assembly of the mounting system is critical. Some providers have a wide range of types.
It’s a good idea to look at a solar provider’s average wait time for installation. In the past we have heard of it taking a year for some providers to install a given project. Ask when they would schedule your installation and if you will have any issues with the local township.
Make sure they provide product and performance warranties. The standard is 20 year warranty for solar panels, which leaves you worry-free for the duration of your lease or loan or purchase. A good provider will guarantee their installation quality
